Detailed, downloadable Curriculum Vitae

Dr Lauren Jankelowitz: Text CV

An accomplished & resourceful Managing Director with over 20 years professional working experience. Well known for proven ability to develop & strengthen management teams to maximize organisational efficiency.

Experienced innovative leader, possessing excellent communication skills, able to establish sustainable relationships with clients, customers, members, volunteers, staff, suppliers, governments, donors, sponsors, media & other stakeholders; while working constructively with diversity, culture & gender dynamics within Southern Africa.

Entrepreneurial thought leader invested in building community & eliminating poverty across South Africa, the region, & into Africa, successfully contributing to the international social entrepreneurship academic field, while strengthening social entrepreneurship locally as a practitioner.

Emergent teacher/researcher with strong academic writing & teaching experience from adult learning through to university-level.

WORK EXPERIENCE 

CHIEF EXECUTIVE OFFICER

Southern African HIV Clinicians Society [SAHCS] - https://sahivsoc.org/

January 2012 – March 2022

The Southern African HIV Clinicians Society (SAHCS) is a non-profit company (NPC) representing over 10,000 health care professionals across Southern Africa. SAHCS supports & strengthens the capacity of its members to deliver high quality HIV prevention, care & treatment services.

Key Functions Delivered:  

Creating, communicating, & implementing the organisation's vision, mission, & overall direction.

Leading the development & implementation of the overall organisation’s strategy.

Soliciting advice & guidance, when appropriate, from a Board of Directors.

Formulating & implementing the strategic plan that guides the direction of the business.

Overseeing the complete operation of the organisation in accordance with the direction established in the strategic plans.

Evaluating the success of the organisation in reaching its goals.

Representing the organisation for civic & professional association responsibilities & activities in the local community, & at national, regional & international levels.

Designing & implementing new, & strengthening old, systems, policies & procedures.

Facilitating & managing change processes.

Growing the base membership & volunteer network/s.

Creative marketing of the organisation & the services offered.

Maintaining an Innovation focus: in products, services, delivery mechanisms, & funding models.

Developing materials, content design, training facilitation, talks, workshops, Journal Clubs, classroom teaching sessions for staff development & as part of service delivery.

Designing & implementing evidence-based advocacy plan/s that result in policy change.

Developing & implementing transition plan/s to social enterprise, program plan/s, & development of risk reduction plan/s.

Employee management & growth, including day-to-day management of staff, inter- organisational, inter-disciplinary teams/projects/programs.

Incorporating each project strategy into the overall company strategy with a focus on the correct use of donor funding at all times.

Working with Program/Project Managers to identify key program gaps & the mechanisms to address these .

Reviewing proposals, budgets, donor reports, internal reports, etc. that are prepared by the Program Managers.

Using good governance when managing the budget & ensuring correct financial principles are being followed at all times.

Managing the finances of the organisation to ensure sufficient funds to pay overheads & project requirements; before the end of the funding grants, ensuring new funding is secured to make sure the organisation is able to continue core services.

Working closely with the Finance Team to submit audits/management accounts/financial reports/donor reports/project budget proposals monthly/quarterly/annually/ad hoc.

Developing relationships externally with key people/ companies that can be harnessed for potential funding & identifying other resource sources.

Ensuring good, solid relationships are developed with existing & new/potential Donors & harness these relationships continuously to ensure funding continues.

Ensuring all HR issues, Labour issues, right-sizing, or changes to employment due to operational requirements are managed correctly.

EXECUTIVE DIRECTOR

LifeLine JHB

June 2010 - December 2011

Key Functions Delivered:  

Led change process from individual telephone counselling to community active participation processes.

Managed the day to day organisational functions, including fundraising, donor liaison, staff training, volunteer training, HR, finance, program development, & development of new ways of thinking about loss, grief & depression.

COMMUNITY ENGAGEMENT/DEVELOPMENT SPECIALIST 

Reproductive Health & HIV Research Unit (Wits Reproductive Health & HIV Institute)

October 2006 - July 2010

Key Functions Delivered:  

Strengthened, capacitated & developed the civil society sector organisations working in the HIV field within Inner City Johannesburg.

Developed & coordinated a one-stop wellness centre to meet the needs of people living with & communities affected by HIV in the Inner City.

Participated in the strategic direction of the Hillbrow Health Precinct, an urban renewal project.

Developed livelihoods & income-generation projects for relevant communities.

Restructured, developed & managed Special Services (Youth Friendly, Men & HIV & Sex Work services) ensuring delivery of quality clinical care & innovative outreach & health education.

Designed & implemented mobile clinical services for most at risk populations (such as street sex workers, male hostel dwellers, refugees & migrants, truck & taxi drivers etc.).

EXECUTIVE DIRECTOR 

Community AIDS Response [CARe]

February 2001 - September 2006

Part of role included founding organisation, initiating services, & building organisation as a one-person show, from a project idea to ultimately the largest homebased care & counselling organisation in the Southern Hemisphere

COMMUNITY SERVICES MANAGER

Family Life Centre

1997 - 2000 

COMMUNITY SOCIAL WORKER

Family Life Centre

1995 - 2000

EDUCATION

Doctor of Philosophy in Business Administration

Gordon Institute of Business Science, University of Pretoria

2015 - 2021

Thesis: An entrepreneurship as practice perspective on the development & growth of social enterprise in South Africa

Master of Business Administration

WITS Business School, University of the Witwatersrand (WBS) - 2007

Thesis: Managing South African Nonprofit Organisations for Sustainability

Making Markets Work Executive Education Certificate Program

Harvard & GIBS - 2005

Building to Last for the Social Entrepreneur

GIBS (University of Pretoria) - 2004

Certificate in Management (Management Advancement Program)

WITS Business School - 2004

Bachelor of Arts (Social Work) 

University of the Witwatersrand - 1995

Professional Development:

17th & 15th Annual Social Entrepreneurship Conferences, University of Southern California (October 2020 & November 2018)

International Social Innovation Research Conference/ISIRC 2020 (September 2020)

Social Entrepreneurship Summit/ SES2020 (September 2020)

EMES Early Career Investigators Training School (October 2020)

Media training (October 2020)

PhD workshop & paper-writing conference on Practice Methodologies in Entrepreneurship Research: Linnaeus University, Sweden (April 2018)

Introduction to the Company’s Act & Serving on a Board of Directors; Strengthening the Nonprofit Board: Institute of Directors South Africa (March 2018)

Social entrepreneurship & social enterprise research philosophy & methodology: EMES (June 2018; June 2016)

Building a social enterprise: Social Enterprise Academy (October 2017)

Commercialization of Social Enterprises: MOOC through Future Learn (Feb-Mar 2017)

Alumni Education Short Sessions & Masterclasses: GIBS & WBS (2008 – to date)

Continuing Medical Education Series: SAHCS, HIVDR, INTEREST & IAS (2012 – to date)

Khulani Internal Leadership Program: RHRU (2009) 

One-Hour Manager Series: WITS Health Consortium (2008 - 2010)

Zulu: Beginner’s; Conversational: Future Learning College (2003)

Nexus Business Leadership: GIBS, UP (2003 - 2004)

Community-based Prevention, Management & Treatment of AIDS: Galilee College, Israel (July - Aug 2003)

Capacity Building in NGOs : BMS: Secure the Future (Nov 2002)

Fundraising & Organisational Development: SAGA (Aug 2001)

ACHIEVEMENTS

Professional Accomplishments, Recommendations & Awards:

Developed & taught the following modules on the LEDA (social entrepreneurship leadership program) for the Gordon Institute of Business Science (GIBS) Entrepreneurship Development Academy (EDA): Program Design & Theory of Change; Monitoring & Evaluation; Measuring Social Impact; Developing the Hybrid Business Model.

Co-wrote Social Entrepreneurship Certificate Program (SEP) material with Dr Kerrin Myres, supervisor, for GIBS EDA, September 2018.

Hired as first CEO of long-standing, credible regional membership organisation for medical Professionals.

Successfully ran first 4 biennial conferences of 1000 health care workers each.

Recognised as an HIV & Public Health expert within the Southern African region.

Profiled as 1 of 19 South African Social Entrepreneurs in a book ‘From Dust to Diamonds’ published July 2007.

Wrote & contributed to multiple textbooks, conference papers & Journal articles on social entrepreneurship, social enterprise & HIV within South Africa.

Hired to strengthen HIV civil society sector by academically linked NPO in conjunction with City of Johannesburg; development of community engagement concept & strategy for RHRU (now called WRHI).

Nominated to sit on the reference board of the Bristol Myers-Squibb: Secure the Future Foundation’s NGO Institute for Southern Africa (2005 -2010).

Built up what was only a vision of an organisation into a multi-office, effective community- based organisation (CARe) in one year.

Won HIV/AIDS Champion Award after running CARe for one year.

CARe nominated as ‘Best Practice’ Model by BMS: Secure the Future Foundation after two years. Left when CARe was 6 years old, had a budget of R8.5million, over 100 staff, was considered very credible, & the largest homebased care organisation in the Southern hemisphere.

Involved in developing a holistic healing centre, focusing on women’s empowerment in Muldersdrift.

Research & development for The Big Issue Cape Town, to establish a Johannesburg depot in March 2001; Action research on the Labour Law for Vierhoek Productions.

Started small private practice/business, including consulting during the aftermath of Yizo Yizo 1 (controversial edutainment project) & action research & consulting during the writing of Yizo Yizo 2.

Contributed to the writing, piloting & editing of training manuals for peer education, counselling, bereavement counselling, adherence counselling, community development, HIV treatment literacy & development of projects & CBOs.

Part of print team & editorial assistant, incl. writing & research for Yizo Yizo 2.

Part of Management Team for Family Life Centre as a whole from mid-1998-mid-2000. Promoted to manager of section after only two & a half years of junior social work.

Built up Community Services Section.

Academic Accomplishments & Awards:

Accepted to present paper at 17th Annual Social Entrepreneurship Conference, Virtual, October 2020.

Accepted onto 7th EMES Training School as Early Career Investigator, Virtual, October 2020.

Accepted to present paper at Social Entrepreneurship Summit (SES2020), Virtual, September 2020.

Accepted to present paper at International Social Innovation Research Conference (ISIRC2020), Virtual, September 2020.

Accepted onto 15th Annual Social Entrepreneurship Conference, University of Southern California, November 2018.

Accepted onto Entrepreneurship as Practice paper writing conference in Sweden, April 2018.

Won the Cost-Action award to generate a new generation of social enterprise scholars for GIBS, together with the University of Pretoria, May 2018.

Participated in the first national Survey of Social Enterprises in South Africa (SSESA), published late 2018.

Researched & wrote a chapter profiling a South African social entrepreneur & his social enterprise, for the book Disrupters 2, published late 2018.

Researched & wrote a chapter on micro social enterprises in South Africa for an IGI textbook on Value Creation, published in 2019.

Co-presented paper & presented poster at EMES conference in Louvain La Neuve, Belgium, June 2017 *Accepted onto EMES PhD Summer School in Glasgow with full bursary June 2016 *Accepted with 80% bursary to EMES & Cost-Action PhD Summer School, in Carry-Le-Rouet, France June 2018.

Accepted into GIBS (University of Pretoria) DBA/PhD program 2015.

PhD candidate (successfully defended proposal) out of 8 candidates, out of 2015 cohort of 37 students; 7th to submit thesis.

Dean’s List 2006 (MBA).

MAP certificate awarded with Distinction (Top Student) at WITS Business School (2004).

Awarded Businesswomen’s Association Bursary to study MAP at WITS (2004).

Degree of BA (SOC WK) awarded with Distinction.

Degree of BA (SOC WK) with Distinction in Soc Work Theory & Practice.

Degree of BA (SOC WK) with Distinction in Field Instruction in Soc Work Practice.

John Gray Medal for BA (SOC WK) Graduand performing best during Degree Studies.

Thelma Seawright Memorial Prize for Best Long Essay (Research Dissertation).

David Murray Medal for Excellence in Child & Family Welfare Practice.

Fourth Year Soc Work Theory & Practice IV First Class Certificate.

Long Essay (Research Dissertation) Merit Certificate.

Field Instruction in Soc Work Practice IV Merit Certificate.

Field Instruction in Soc Work Practice III Merit Certificate.

Soc Work Theory & Practice II Merit Certificate.

SKILLS

• Strategic Management, Planning & Development
• Strategy Development & Execution
• Program Development, Design, Implementation & Management
• Project Planning, Execution & Management,
• Requirement Identification & Implementation
• Financial Management, Planning & Forecasting
• Fundraising, Events Management & Donor Liaison
• Stakeholder Mapping, Development, Engagement & Management
• Media & Public Relations
• Communications Management
• Brand Management
• International Social Entrepreneurship
• Income Generation, Business Development & Management of Social Enterprise Transition
• Non-Profit Organisation Founding, Management & Sustainability
• Material Development & Content Design
• Research, Analysis & Writing
• Thought Leadership
• Capacity Building, Training, Facilitation & Lecturing
• Risk Identification
• Data & Business Analysis
• Monitoring & Evaluation, Impact Measurement, Indicator Development through Theory of Change processes
• Continuous Process Improvement
• Leadership & Development
• Training, Coaching, Supervision & Mentoring
• Conference Presentation & Organisation
• Team Development & Management
• Performance Management & Staff Evaluations
• Human Resources & Industrial Relations Management
• Meetings Management
• Development, Management & Implementation of Clinical Services
• Agile Operations Management
• Management Consulting
• Community Development & Engagement
• Counselling, Trauma Debriefing, Family Therapy, Group Therapy

REFERENCES

Professor Francois Venter: Met in 2001, CARe board member, hired me into RHRU, & hired me as SAHCS CEO; have worked ‘together’ for over 19 years. venter.francois@gmail.com 

Professor Yunus Moosa: Met in Jan 2012, worked together as Board & CEO, then Deputy Chair & CEO & since mid-2017 Chair/President & CEO. moosay@ukzn.ac.za 

Dr Kerrin Myres: PhD supervisor at GIBS, co-author & co-facilitator in academic teaching & writing projects (2015 - to date). myresk@gibs.co.za

Dr Francesca Conradie: Met in 2012 as Chair/President & CEO & have worked together since. fconradie@witshealth.ac.za 

Justice Edwin Cameron: Patron of CARe & colleague. cameron.edwin@gmail.com

Mrs Jenny Marcus: Founder of CARe & colleague. jennymarymarcus@gmail.com

Ms Marisa Farinha-Lloyd: Supervisee at Family Life Centre; co-founded healing centre in Muldersdrift; long-time colleague & character reference mfarinhalloyd@deloitte.co.za

Ms Fiona Storie: COO of SAHCS, have worked as colleagues since late 2012 fiona@sahivcs.org

Ms Natalie Martyn: SAHCS staff member, have supervised her work since January 2012 natalie@sahivcs.org 

As most of these are current contacts, please contact me for additional contact details before contacting them.

TESTIMONIALS

PAPERS

• Arullapan, M...Jankelowitz, L., et al. (2018). Quality of counselling & support provided by the SA National AIDS Helpline: Content analysis of mystery client interviews. SAMJ, 108(7), 596-602.
• Bruns, L...Jankelowitz, L., et al. (2014). Guidelines for the delivery of antiretroviral therapy to migrants & crisis-affected persons in sub-Saharan Africa: A publication of SAHCS. SAJHIVMED.
• Davies N.E.C.G...Jankelowitz, L., et al. (2018). Guidelines to support HIV-affected individuals & couples to achieve pregnancy safely: Update 2018: SAJHIVMED, 19(1), a915.
• Fairlie, L., Jankelowitz, L., et al. (2017) Guidelines for adherence to antiretroviral therapy in adolescents & young adults: A publication of SAHCS. SAJHIVMED.
• Govender, I., Jankelowitz, L., et al. (2013). Stop Stockouts Annual Survey I. (2015); II. (2016-17). III. (2018). IV. (2019). Self- published.
• Hwang, B...Jankelowitz, L., et al. (2019). Stock-outs of antiretroviral & TB medicines in South Africa: A national cross-sectional survey. The Lancet .
• Jankelowitz, L. (2020). Power & influence: Preventing mission-drift in the South African social enterprise through the evolving business model. Paper presented at 17th Annual Social Entrepreneurship Virtual Conference, Indiana University Kelley School of Business, Johnson Center for Entrepreneurship & Innovation & University of Southern California: Marshall School of Business, Brittingham Social Enterprise Lab, USA: Unpublished.
• Jankelowitz, L. (2020). Business model “drift” or mission-drift? How South African NPO’s are evolving to maintain a mission focus. Paper presented at virtual SES 2020 Conference, Ecuador: Unpublished
• Jankelowitz, L. (2020). Context matters: Preventing mission-drift in the hybrid social enterprise by contextualizing entrepreneurial opportunity. Paper presented at ISIRC 2020 Virtual Conference: Unpublished.
• Jankelowitz, L. (2018). Strategic practices in the SA social enterprise. Paper presented at 15th Annual Social Entrepreneurship Conference, University of Southern California, Los Angeles: Unpublished.
• Jankelowitz, L. (2018). Value-based innovating for scale & sustainability: Right to Care/Ian Sanne. In Myres, K. (2018) (ed.). Disrupters 2 . SA: GIBS & Bookstorm: 70-78.
• Jankelowitz, L. (2018). An entrepreneurship as practice interpretation of social enterprise in SA. Paper presented at 3rd Entrepreneurship as Practice Workshop & Conference, Växjö, Sweden: Unpublished.
• Jankelowitz, L. (2007). Managing South African nonprofit organisations for sustainability. Master’s Thesis. Paper presented at Hillbrow Health Precinct NGO Summit. Unpublished.
• Jankelowitz, L., & Myres, K. (2019). Micro social enterprises in developing countries: The  South African Experience. In Maher, C. (2019) (ed.). Value creation for small & micro social enterprises. USA: IGI Global.
• Myres, K., & Jankelowitz, L. (2017). SA’s social enterprises – New business models in a unique context. Paper co-presented at 6th EMES International Research Conference on Social Enterprise, Louvain-la-Neuve, Belgium: Unpublished.
• Myres, K...Jankelowitz, L. (2018). Survey of Social Enterprises in SA: GIBS Funder Report. Jhb, South Africa.
• Spencer, D.C...Jankelowitz, L., et al. (2019). Palliative care guidelines for the management of HIV-infected people in South Africa. SAJHIVMED, Dec 13;20(1):1013. 
• Tomson, A...Jankelowitz, L...et al. (2021). SAHCS Gender-affirming healthcare guidelines for SA. SAJHIVMED, Vol 22(1). a1221.
•  Venter, F., Majam, M., Jankelowitz, L., et al. (2017). South African HIV Self-Testing Policy & Guidance Considerations: A supplement to the National HIV Testing Services Policy 2016: A publication of SAHCS. SAJHIVMED.